The man in glasses who was filling out papers looked up, and held a finger up at the large, redfaced woman, who was clutching a bag in badly painted fingernails. As he finished the last line of his paperwork, he set the pen down and folded his hands on top of the crisp, white sheets.
"Now, what can I do for you, my duck?" He asked. She bristled again, and pulled the bag up to the counter. He waited expectantly.
"This is the wrong colour!" She snapped. "I want a full refund for it!"
He tugged it out of the bag, and unfolded the box carefully. Inside, sat a set of pristine, ivory sheets. He looked up. "What colour should it be?"
The woman started. "What?"
He rolled his eyes, looking impatient. "Are you colourblind?"
She looked confused. "No, I am not! How dare-"
"Well, in that case, why did you pick the wrong colour?" He folded the offending sheet back into the box. "You can pick another colour, but I can tell you right now you'll be paying full price for them. We don't do refunds because you've spilled salsa on silk sheets, pet." He offered the box back.
She took it, and blinked owlishly. "You can't talk to me like this! I'm a customer!"
He set the box down. "And I'm not paid nearly enough to listen to people complain over such trivial things. Now, off you toddle. Byebye. See you soon."
As the woman stalked off, bewildered and confused, the man went back to his paperwork, until a hand landed on his shoulder. "What have you been told about being so evil to customers, Shaun?"
"Not my fault we're on a continent of complete idiots." Shaun filed the paperwork away neatly. "Besides, most of them do go back and re-purchase what they've destroyed anyway, what's the problem?"
Ezio shrugged and offered him a smirk. "Malik is less than impressed. You have over a hundred complaints against you alone."
Shaun shrugged and watched as Ezio stalked through the shelves, no doubt to hit on whatever was going through the shelves, before pulling out a novel and skimming through it until something was slammed onto the counter. Shaun shot a glare at the customer, before carefully folding the page he was reading, and crossing his arms.
The man stared at him for a full minute before he opened his mouth, and a string of indecipherable language poured out of his mouth. Shaun blinked, and shook his head.
"Didn't catch a word of that, mate. Run it by me again?"
"I said-" The man snarled, and Shaun fought to understand the rest. As good as he was with accents, the thick, Texan drawl was a bit too much for him. Something jabbed him in the leg, and Shaun glanced down at Desmond, who was stacking files in the shelves next to him. "He wants to return it because it's broken." Desmond hissed quietly.
"Reciept?" Shaun asked. The man grumbled something and Desmond shook his head. Shaun frowned.
"Well, without a reciept I can't do much. Sorry."
The man growled viciously, and Shaun went back to his novel, twitching it aside a moment. "While you're down there, love?"
"Har har." Desmond pulled a sheaf of papers loose. "Hey, you know where the lanyard making machine is?"
"Hm? Oh. For Kadar?" Shaun reached down next to where Desmond was. "There, pet. How's he doing?"
"Good! He's a quick learner, already knows the registers." Desmond stood up, grinning. "Oh, and Malik told me to tell you we're being mystery shopped. So...you know."
"Oh please. I hate mystery shoppers, they're always so bleeding obvious." Shaun went back to his novel. "Des, make sure Kadar knows about smoking breaks."
Desmond rolled his eyes. "Are you kidding? Malik would break fingers if Kadar started smoking." He strode away, and Shaun smiled at the lady who offered a small smile back.
"Um, s'cuse me. I'd like to return this." She set a small box down. Inspecting it, Shaun was mildly surprised to find it still sealed.
"Any particular reason you're returning this charming clock?" He asked. The woman flushed slightly.
"It was supposed to be a present, but someone else beat me to the punch." She sighed.
"Oh well. Waste not, want not." Shaun shifted the box. "You have the reciept?"
She produced the slip of paper, handing it over. Shaun glanced at it, and smiled to himself. "All right love. Do you want it on a gift card, or-"
"Oh, gift card's fine." She smiled, and Shaun nodded.
"Anything else I can help you with, love?" He asked, and the woman shook her head, smiling. "All right. Let me see...there's your $30 on that card. If you need a hand with anything else, I'm back here, and there are the wonderful guys at the front counters too." Shaun offered her a bright smile. "Don't hesitate to ask anyone, we're happy to help."
"Thanks very much." She grinned, and Shaun watched her go with a smile.
"Why don't all the customers have easy returns?" He mourned sadly, and went back to his novel.